Steve Madden Jio World drive Bandra Kurla Complex, Mumbai
About
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Contact Information
| Phone | 099206 14883 |
|---|---|
| Address | Steve Madden, Jio World Drive, F-13, first floor, Jio World Drive, MAKER MAXITY, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra 400051, India |
| Website | http://www.stevemadden.in/ |
| Location | 19.0533900, 72.8504402 |
Opening Hours
| Monday: 11:00 AM – 10:00 PM |
| Tuesday: 11:00 AM – 10:00 PM |
| Wednesday: 11:00 AM – 10:00 PM |
| Thursday: 11:00 AM – 10:00 PM |
| Friday: 11:00 AM – 10:00 PM |
| Saturday: 11:00 AM – 10:00 PM |
| Sunday: 11:00 AM – 10:00 PM |
Categories / Tags
Reviews
Visited this store a few weeks back. Went to buy some shoes for my wife for a gift to take back to America.
I was served by this horrible young assistant man name was Jagx. Very rude, with no manners thinks he knows it all. Will definitely not shop here again when I'm visiting Mumbai. His English was very poor. For the life of me I don't know how he got a job.
I had ordered for a Boot, Once I received I get to know it’s not my Size, tried connecting with the customer service team 2 week ago but since then no revert from their end. I tried reaching them out on Instagram, Mail no revert from there too. Such POOR CUSTOMER SERVICE team by Steve Madden. I need an exchange policy as currently this shoe is of no use to me, Unacceptable and highly unprofessional.
Got shoes for me and it was v bad experience. First time I got it, all stitches started coming off. They said I need to go for bigger size and took extra money for change it. Then this one also started getting damaged within 2 months, and this time they repaired it by adding additional sole inside which makes it non wearable as my foot doesn't go inside the shoe.. Horrible experience and that because they really don't know how make shoe as they just know how to do marketing..!!
The saleman are Frauds here!!! It has been a horrible experience for me. The team has been charging extra money. My money got deducted once and they lied that they have not received it. They forcefully made me pay again claiming that my refund will be done. It has more than 1 month today and I haven't received any money. They have been constantly lying and deceiving.
The ambience of the store is really good which helps set a good vibe of the place. I like that a lot. The sales people are very good and know what they are doing, especially takshika. Good work. Keep it up.