Zero Gravity Photography - Wedding Photography in Mumbai
About
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Contact Information
| Phone | 098407 67566 |
|---|---|
| Address | SHOP 2A 3, LOTIA PALACE, 373, Linking Rd, Khar, Chitrakar Dhurandhar Rd, Khar West, Mumbai, Maharashtra 400052, India |
| Website | https://zerogravity.photography/ |
| Location | 19.0715814, 72.8338003 |
Opening Hours
| Monday: 10:00 AM – 7:00 PM |
| Tuesday: 10:00 AM – 7:00 PM |
| Wednesday: 10:00 AM – 7:00 PM |
| Thursday: 10:00 AM – 7:00 PM |
| Friday: 10:00 AM – 7:00 PM |
| Saturday: 10:00 AM – 7:00 PM |
| Sunday: 10:00 AM – 7:00 PM |
Categories / Tags
Reviews
We are devastated to report that Zero Gravity Photography deleted our engagement photos in their entirety. Their reasoning? They chose to stop paying for backup storage and did so without notifying us or providing a chance to secure our files.
Key issues during this ordeal:
• Negligence: No data redundancy or backup systems in place.
• Poor Communication: They went "radio silent" and became defensive when confronted.
• Lack of Accountability: Zero effort was made to rectify the situation or provide a transparent apology.
Engagement photos are not just "files" , they are a milestone. This company treated them as disposable overhead. Save yourself the heartbreak and hire a professional who respects the weight of your memories.
We hired Zero Gravity Photography for our engagement shoot and trusted them with preserving memories from one of the most important milestones of our lives.
When we recently reached out regarding our engagement photographs, we were informed that the data had been permanently deleted from their Google Drive and could not be retrieved.
We were told that the team previously maintained backups but stopped doing so after Google began charging for storage. If there was a change in their backup policy, clients should have been clearly informed before permanently deleting important event data.
Unfortunately, instead of a transparent and accountable response, our experience has been marked by defensiveness. Communication has also been inconsistent, with delayed replies and periods where our messages were not responded to, which felt evasive.
Engagement photographs are not ordinary files — they are irreplaceable memories. Professional photography services must have clear data retention policies, responsible backup systems, and respectful communication.
The loss of our engagement photographs is deeply upsetting, and the handling of this situation has been extremely disappointing.
We had a nice experience with Zero Gravity team. Great communication and they did a wonderful job in capturing great moments. Highly recommend them. Thank you for being a part of our memorable day!
Zero Gravity Photography is incredibly organized and attentive. They reached out to us prior to our event to ensure they understood every detail, from specific individuals to capture to any unique requirements we had.
On the day of the event, they were an absolute dream to work with. Their patience knew no bounds as they seamlessly mingled with the crowd, making everyone feel at ease. They effortlessly blended in as if they were a natural part of our event, and their friendly demeanor instantly put everyone at ease.
From start to finish, their organization and professionalism were evident. Ajaikiraan’s assistance throughout the process was invaluable. Highly recommended!
I got married on 13th November 2022 in Calicut, I couldn’t have asked for a better team to capture our special day.The entire team was extremely professional, on time at the venue and we got all the pictures in a week. Thank you Zero gravity for giving us the best seamless wedding experience and for capturing all the overwhelming beautiful emotions. Truly grateful. ❤️