Metropolis Labs | Blood Test & Diagnostic Centre in Borivali West, Mumbai
About
No description available.
Contact Information
| Phone | 022 4897 1177 |
|---|---|
| Address | Ganjawala Elegance, Ganjawala Ln, opposite Bharat Petrol Pump, Pai Nagar, Borivali West, Mumbai, Maharashtra 400092, India |
| Website | https://www.metropolisindia.com/lab/diagnostic-centre-in-borivali-west-opposite-bharat-petrol-pump-mumbai |
| Location | 19.2338187, 72.8567832 |
Opening Hours
| Monday: 7:00 AM – 8:00 PM |
| Tuesday: 7:00 AM – 8:00 PM |
| Wednesday: 7:00 AM – 8:00 PM |
| Thursday: 7:00 AM – 8:00 PM |
| Friday: 7:00 AM – 8:00 PM |
| Saturday: 7:00 AM – 8:00 PM |
| Sunday: 7:00 AM – 3:00 PM |
Categories / Tags
Reviews
The staff are supportive.. Once report are collected will provide complete feedback.Can improve upon payment system. The printer was out of paper and hence could not receive customer copy of transaction slip for credit card payment.
Always been a good experience with Metropolis. Vaishnavi was the attendent - she is very helpful and guides the patients properly. She conducted all the tests with proper care and precautions. Recommend Metropolis for the quality and service
Great experience. The staff is very polite..prior slots are given which avoids any hassle and long waiting queues. Report on WhatsApp are sent on the same day. Quick service
I had a very disappointing experience with Metropolis Lab, Borivali West (Ganjawala Elegance Lane, opposite Bharat Petrol Pump).
I had submitted my grandmother’s tissue sample on 11th October 2025 and was told that the report would be ready by 16th October. However, after six days, the lab gave me incomplete report stating “Kindly provide TRF with exact site of biopsy.”
This kind of basic query should have been raised on the day of sample submission, not after six days. When I visited again on 16th October, I was asked to return the next day with the MRI and was assured that the final report would be ready. But even on 17th October, I received the same incomplete report again with no explanation or follow-up from their side.
This shows poor coordination between management and pathology staff and a serious lack of communication with patients. Despite multiple visits, time, and stress, the issue is still unresolved.
I expect a proper explanation and the complete report immediately, and the management should ensure that such negligence doesn’t happen with other patients. At least, they should inform patients about any missing details on the same day, instead of wasting time and causing anxiety.
Had great experience at Meteopolis lab.
Staff appear to maintain hygiene well. Clean labs, sanitary conditions, and careful procedures contribute to trust in their service. They are very approachable. blood sample collection is done with competence, sometimes even “painlessly,” or with minimal discomfort.
Reports being delivered on time (or even earlier than promised). Trustworthy and quick :)