About
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Contact Information
| Address | Shoukat House L.B.S marg, garden, court road, opposite Kurla, Kurla West, Kurla, Mumbai, Maharashtra 400070, India |
|---|---|
| Location | 19.0612119, 72.8729855 |
Opening Hours
| Monday: 9:30 AM – 7:30 PM |
| Tuesday: 9:30 AM – 7:30 PM |
| Wednesday: 9:30 AM – 7:30 PM |
| Thursday: 9:30 AM – 7:30 PM |
| Friday: 9:30 AM – 7:30 PM |
| Saturday: 9:30 AM – 7:30 PM |
| Sunday: 7:30 AM – 5:00 PM |
Categories / Tags
Reviews
Mark is best....
Compare to ARC mahim service centre, this service centre is great.
Atleast their advisor not call you and ask you to do any further services to complete their target... And make you feel afraid after extra service call.
Thanks
I had 5.2 liters of petrol before giving my bike for service a couple of days
Now to my surprise my tank post servicing had only approx 700-750 ml left
What theft is it? On an average 100 bikes get serviced and if they loot 2-3 liters per bike imagine the profit they are making just by a small petrol theft
One of the worst service center in the world they charged me approximately 1.5k for my second free service added unnecessary things in the bill to make the amount bigger scammer's
I had a very disappointing experience with the service team. The Service Advisor misled me by suggesting I purchase an extended warranty for certain parts, but then issued a bill for four services within the year—even though I was already entitled to four free services from the company. When I questioned him, he falsely claimed that the company had already provided an extended warranty and that the free services applied only to that. This feels completely deceptive and like a scam. I would caution others to be careful and verify all information before agreeing to any services.
I have been coming to Marks Suzuki for almost two years to service my Bergman, and the experience has been consistently disappointing. The staff, advisors, and even senior members are poorly informed about their own terms, plans, and warranty procedures. Communication is always unclear, and they often misguide customers.
They never ask if you need water, tea, or coffee, and they don’t even guide you to the waiting area. They simply make a job card / Service card and take the bike, but never explain the service details properly. They also overcharge almost every time without informing the customer. Spending more than 3k didn’t change a small screw which is completely rusted. In the bill, they don’t clearly mention the rates of repairs and say it’s all done manually. Even the 10% discount for annual maintenance membership is not transparent.
Calls are rarely picked up, the staff is unfriendly and unsupportive, and the service quality is truly pathetic. I cannot recommend anyone to visit this service center.. 👎🏻