About
Hotel Avon Ruby-Dadar Hotels has built its reputation on hospitality, consistently meeting client expectations with dependable and timely service. Hotel Avon Ruby-Dadar Hotels has gained recognition through consistent and quality-oriented service delivery. Earning a very good rating of 3.7 out of 5 from 2028 customer reviews, Hotel Avon Ruby-Dadar Hotels continues to be a preferred choice in Mumbai.
Contact Information
| Phone | 022 4213 3600 |
|---|---|
| Address | Railway Station, 87, Naigaon Cross Rd, near Dadar, Dadar East, Dadar, Mumbai, Maharashtra 400014, India |
| Website | http://www.hotelavonruby.com/ |
| Location | 19.0152882, 72.8446083 |
Opening Hours
| Monday: Open 24 hours |
| Tuesday: Open 24 hours |
| Wednesday: Open 24 hours |
| Thursday: Open 24 hours |
| Friday: Open 24 hours |
| Saturday: Open 24 hours |
| Sunday: Open 24 hours |
Categories / Tags
Reviews
Check in time was 100 PM.. arrived at the hotel at 115 PM.. The room wasn’t ready.. was forced to wait for half an hour .. no one even bothered to offer water during the wait time..
When the time is precious, it is highly unacceptable that he/she has to wait as the room is not ready..and when customer is waiting in the reception, it is bare minimum that he/she should be offered water at least
To be honest, disappointing first and last impression..
Highly unprofessional
Location was good. Food decent but Rooms cleanliness needs see change. I had to call the staffs twice to kill and remove big size Cockroaches in the Room which was simply not acceptable.
I had such a comfortable and pleasant stay here! The receptionist, Hari, and the housekeeper, Ehram/Ekram, were incredibly hospitable and wonderful. The other staff members were also very helpful. I loved my stay and am very happy with their service. Will definitely recommend this hotel! 👏🏻👍🏻👍🏻👍🏻
We had a wonderful experience at the hotel. The taste and quality of the food were excellent, and the service was truly commendable. The staff was extremely courteous, attentive, and supportive throughout our stay, which made us feel very comfortable and well taken care of.
A special mention to the staff for packing food for our train journey. It was packed very neatly and hygienically, and to our pleasant surprise, the food was still hot even after 3 hours.
I didn't have a great experience in this hotel. A few points to mention below:
1. Service is really poor. If you call room service for something, they take a long time to deliver what you ask for. The girl on the desk always keeps talking on the phone, which is not a great thing to do for a desk employee who receives guests at the first place.
2. I paid 6k for one room and 7k for the other, but the quality of the hotel and the rooms doesn't match the price.
3. I did the booking one month in advance. I booked one room in super deluxe category and another room in executive (the basic) category. After taking the advance amount, I was told that the room in the super deluxe category was not available on my dates. This was the first red flag, which I shouldn't have ignored. I had to switch to the deluxe category for that room. However, I specifically told them earlier that I needed two rooms close to each other and I was told that super deluxe and executive rooms are on the same floor. However, when my booking was changed, I should've been told that deluxe rooms and executive rooms are not on the same floor, or they are not available on the same floor for my dates. In that case, I would have cancelled my booking and tried for another hotel. But this was brought to our notice after we reached there and paid the amount in full. We had a great time in Pune and Lonavala and this just spoiled our trip. However, they did change our room for the next night, but it was a major inconvenience for one night having to stay on different floors, something which could be avoided.
4. The restaurant is like ok ok. Breakfast buffet had very limited choices and all of the items didn't taste good. Even their menu had very limited choices, especially for North-Indians.
The hotel is wheelchair accessible though. They also have a ramp inside the hotel, for which I give them 2 stars, otherwise I would've given just 1 star.