Fitness First Platinum Crest Mukta | Best gym in Andheri West, Mumbai
About
Fitness First Platinum Crest Mukta | Best gym in Andheri West, Mumbai brings years of hands-on experience in workout to the Mumbai market, serving a diverse clientele with professionalism. Fitness First Platinum Crest Mukta | Best gym in Andheri West, Mumbai continues to earn trust through consistent and quality-oriented service delivery. Boasting a excellent rating of 4.1 out of 5 from 666 customer reviews, Fitness First Platinum Crest Mukta | Best gym in Andheri West, Mumbai continues to be a preferred choice in Mumbai.
Contact Information
| Phone | 022 6911 0700 |
|---|---|
| Address | Offveera Desai Rd 2nd Floor, CTS-688, Crest Mukta, Plot N-18, near Balaji Telefilms, Andheri, Veera Desai Industrial Estate, Andheri West, Mumbai, Maharashtra 400053, India |
| Website | https://www.fitnessfirst.net.in/clubs/mega-mall-mumbai/ |
| Location | 19.1359866, 72.8353693 |
Opening Hours
| Monday: 6:00 AM – 11:30 PM |
| Tuesday: 6:00 AM – 11:30 PM |
| Wednesday: 6:00 AM – 11:30 PM |
| Thursday: 6:00 AM – 11:30 PM |
| Friday: 6:00 AM – 11:30 PM |
| Saturday: 6:00 AM – 11:30 PM |
| Sunday: 7:00 AM – 7:00 PM |
Categories / Tags
Reviews
Pooja Mam’s classes are not just workouts, they are pure motivation and energy. Especially her Body Combat sessions — they push you to break your limits and become stronger, both physically and mentally. The way she trains, guides, and encourages every student shows how passionate and experienced she is. Her positive vibe, discipline, and dedication create an atmosphere where everyone feels motivated to give their 100%. Truly one of the best trainers who inspires people to believe in themselves and stay consistent on their fitness journey.
This gym has become unbearable because of the pathetic AC situation. For MONTHS,we have been repeatedly telling the staff and management to either turn on the AC properly or at least reduce the temperature, especially considering how insanely hot and humid Mumbai weather is. But they simply do not care.
Imagine paying a premium membership fee only to work out in a suffocating, sweaty, overheated room that feels like a furnace. Half the time the AC is either barely working or intentionally kept at some useless temperature just to save electricity. It’s impossible to focus on workouts when you’re drenched in sweat within minutes and struggling to breathe comfortably.
The most frustrating part is the complete ignorance from management. Every complaint is met with fake assurances like “we’ll check” or “it’ll be fixed soon,” but nothing changes. Months have passed and the situation is exactly the same. Clearly member comfort and hygiene are not a priority here.
A gym is supposed to be a place where people can train properly, not torture themselves in Mumbai heat while management acts cheap and careless. If you value basic comfort, proper ventilation, and management that actually listens to customers, avoid this place.
Absolutely disappointing experience.
I’ve come a long way with Fitness First. Over 10 years. Great machines, lovely group activities, supportive trainers, efficient staff and an overall positive member community.
The only small thing is the slightly less convenient new location but the experience inside, makes up for it.
I joined Fitness First with high expectations, given its global reputation. Unfortunately, the reality has been a massive disappointment. If you are considering this branch, be aware of the following:
• Gross Lack of Hygiene: Unlike international standards where disinfectant and cloths are readily available, this gym provides only two bottles for the entire floor and zero cleaning cloths. Because they are placed so inconveniently, equipment is rarely sanitized between users.
• Unusable Wi-Fi: The connection is a joke. You are forced to re-login constantly, only for the signal to drop every few minutes. In 2026, a "premium" gym should have seamless connectivity.
• Abrasive Sound System: The "music" here is just distorted noise. The hardware is clearly low-quality, and despite claims of using Spotify, the tracks are unrecognizable and jarring. It ruins the workout atmosphere.
• Administrative Incompetence: I was forced to wait 40 minutes just to process a payment for training sessions. Their internal systems are as slow as their service.
The most disappointing part? The Management.
I raised these concerns with the branch manager, Mr. Ketan, who was dismissive and defensive. He claimed one spray bottle is "enough," insisted the failing Wi-Fi is "fine," and ignored the feedback on the sound system.
The Bottom Line: Don’t be blinded by the brand name. During your trial session, check the hygiene stations, test the Wi-Fi, and listen to the speakers. You aren't getting what you pay for here.
I recently had the pleasure of visiting the Fitness First gym, and it was an outstanding experience from start to finish!
Vicky warmly welcomed me, providing an in-depth tour and thoroughly explaining all the membership and pricing details. Vicky also answered all of my questions with remarkable clarity.
The trainer, Suraj, was incredibly patient and supportive, making me feel right at home.
The gym itself boasts an amazing atmosphere, a vibrant vibe, and top-notch amenities. Everything is impeccably maintained, and the staff is not only friendly and cooperative but also genuinely proactive in ensuring a fantastic experience.
I absolutely recommend Fitness First to anyone looking for a top-tier fitness environment! 💯