MG Motor Krishiv Auto Showroom

Had a wonderful experience buying our MG Hector from the Krishiv MG, Malad branch. A special thanks to Puneet and Sagar for their incredible assistance throughout the entire journey right from the booking day till the delivery today.

The whole process was extremely smooth, prompt, and hassle-free. They were always helpful, supportive, and guided us patiently at every step. Their professionalism and customer service truly made the experience memorable for us.

We are very happy to be a part of the MG family now and would highly recommend Krishiv MG, Malad to anyone planning to buy a car. Thank you once again!

via Google

Extremely disappointing and unacceptable experience with MG Service Center, Malad West, Mumbai.

I own an MG Astor and my experience with this service center over the last three months has been horrendous.

My first service itself started badly. I had taken an appointment on call, but when I reached the service center, I was told there was no appointment and was made to wait for almost 1.5 hours. During the service, I was unnecessarily pressured about ceramic coating charges of around ₹36,000 despite having proof that the previous owner had already paid for it. Even though the details were apparently in their system, I was still misled.

The car was delivered more than two hours late and, shockingly, without my rear boot/dickey tray. After following up for more than a week, the tray was returned dirty, dusty, broken, and not fitting properly.

Within 10 days of servicing, my battery failed and had to be replaced. Later, my car suddenly stopped in the middle of the road while driving, which was extremely unsafe and stressful. The towing support was promised within 75 minutes, but the towing vehicle arrived almost 3 hours after the complaint and nearly 4 hours after the breakdown.

After the car was taken to the service center, there was no update for two full days. I had to keep calling and searching for numbers just to find out what was happening. I was then told they did not have enough staff to attend to the car. The repair timeline given was 10 days, but even after 14 days, there has been no proper communication.

My request for a replacement car was ignored. The service advisor has been reading my messages for days but not replying, and calls are not being answered. This is not just poor service — it is complete disregard for the customer.

MG may sell premium cars, but this service center has delivered a completely non-premium, careless, and frustrating experience.

I strongly advise MG owners to be extremely cautious before trusting this service center. The lack of communication, accountability, punctuality, and basic respect for customers is shocking.

via Google

I recently had an amazing experience at MG Krishiv Auto, and I just had to share it!

A big shoutout to Shahid for his exceptional service. He made the entire car-buying process feel incredibly easy and smooth. Honestly, I didn’t even imagine that I would get my car delivered within just a week — that’s how efficiently everything was handled.

From start to finish, Shahid ensured that every step was quick, hassle-free, and well-coordinated. His professionalism and dedication truly stood out, and he made this experience not just seamless but also memorable.

Highly appreciate all the effort he put in — he genuinely deserves recognition (and honestly, a raise!). If you’re planning to visit MG Krishiv Auto, I would definitely recommend connecting with him.

Great service, great experience!

via Google

I had an excellent experience at the MG showroom while purchasing the Windsor. Mr. Punit and Mr. Devang were extremely professional, knowledgeable, and supportive throughout the entire process. Their approach was very customer-friendly—they patiently explained all the features, answered every question clearly, and ensured that I was comfortable with my decision.

What stood out the most was their transparency and dedication. They guided me step-by-step without any pressure, making the overall buying experience smooth and enjoyable. Their coordination, prompt responses, and attention to detail truly reflect great customer service.

I highly appreciate their efforts and would definitely recommend visiting this showroom and connecting with Mr. Punit and Mr. Devang for a hassle-free and pleasant car buying experience.

via Google

We just bought a MG Windsor and honestly the service, delivery time and the team is exceptional. Hired one of the best teams and made one of the best EVs in the market. 100% recommend.

via Google