My society has installed their parts, and now we have to deal with their technicians who don’t take any responsibility, they promise to come but never show up on time.
Called for technical support of OneTouch Digital Lock malfunctioning. Visiting charges was 1500. The engineer who came did not know anything about repairing digital locks. So he was on the phone for 2 hours with OneTouch manufacturers, who suggested to keep it under observation (which I have been doing for a month) and if there is a problem the manufacturer will come and take the lock to replace the hardware.