About
HDFC ERGO General Insurance has developed expertise in health plans over the years, becoming a go-to option for customers across Mumbai. HDFC ERGO General Insurance continues to earn trust through consistent and quality-oriented service delivery. Maintaining a excellent rating of 4.3 out of 5 from 267 customer reviews, HDFC ERGO General Insurance reflects the quality and dedication it brings to every engagement.
Contact Information
| Phone | 1800 266 6400 |
|---|---|
| Address | B391, 3rd Flr, Eastern Business District, Lal Bahadur Shastri Marg, Ganesh Nagar, Bhandup West, Mumbai, Maharashtra 400078, India |
| Website | https://www.hdfcergo.com/ |
| Location | 19.1421144, 72.9321742 |
Opening Hours
| Monday: 9:30 AM – 6:00 PM |
| Tuesday: 9:30 AM – 6:00 PM |
| Wednesday: 9:30 AM – 6:00 PM |
| Thursday: 9:30 AM – 6:00 PM |
| Friday: 9:30 AM – 6:00 PM |
| Saturday: Closed |
| Sunday: Closed |
Categories / Tags
Reviews
Extremely Disappointed with HDFC Ergo – Worst Experience EverI had one of the worst experiences with HDFC Ergo Health Insurance. While I was lying in the hospital bed suffering from a severe urine-related issue, fever, and cold, they heartlessly denied my claim. I submitted all the necessary documents — doctor’s letters, medical records, blood and urine reports — yet they kept rejecting my claim for no valid reason.It’s really shocking and disappointing to see how a reputed company can treat a suffering patient with such negligence and disrespect. They kept giving excuses instead of support when I needed them the most.If you value your health, time, and peace of mind, please don’t fall for HDFC Ergo’s false promises. Their customer service is unhelpful and their claims department seems to find ways to reject genuine cases. I will never recommend HDFC Ergo to anyone.
The most worst insurance company. It doesn't respect client and treat them very bad after sales and behave like very arrogant burocratic geek. Advise stay away!
HDFC ergo labeled 3rd party Agencies, and brokers are terrible and hopeless.
- People purchasing the 3yrs premium policies, cost more than lacs of rupees does not have any Relationship manager.
Hence visited the main bhandup branch.
Experience - Last 30 minutes waiting on sofa couch. Not a single person attended. No one had courtesy to ask for Water, coffe or Tea. Single customer executive was handling the entire office on Friday.
- On asking front desk people they said do you want to give check or Card.
- No courtesy to ask, did you like the policy, hws the experience, have you done free benifits of health checkup..
- Now I'm worried about the future settlement, there false commitments, and feeling risk to ro renew the policy..
@Anuj Tyagi
@Samir H. Shah
Kindly suggest why should we renew and trust HDFC ergo..
Processing of the policy was fast and hassle-free.
Special thanks to Mr.Ankit Mishraji, who guided me through the Application process and was very helpful and supportive throughout the process.
Best wishes to the HDFC ERGO team 🙏🌹
Great and smooth policy purchase experience. Website can be improved in terms of speed and performance found it bit laggy. However Ankit Mishra Employee Id--19330 was there for assistance, Answered all the questions and cleared all the doubts. Very helpful and supportive. Appreciate his efforts. Thanks.